YOUR TRUST IS OUR TUNES
PRIVACY POLICY
At Heartland Radio UK, your privacy is just as important to us as the music we play. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, listen to our DAB station, or interact with our online platforms. We are committed to transparency and ensuring your data is handled with the highest level of care.
1. Information We Collect
We may collect information you provide directly, such as your name, email address, and phone number when you enter competitions, request songs, or contact the studio. We also collect technical data including your IP address and listening habits through cookies to improve our station's performance.
2. How We Use Your Information
Your information helps us tailor our Irish and Country music programming, manage competition entries, and maintain the quality of our DAB and online broadcasts. We never sell your personal data to third parties.
3. Cookies and Tracking
Our website uses cookies to enhance your user experience. These include essential cookies for site functionality and analytical cookies that help us understand how our audience interacts with our content.
PRIVACY STATEMENT
At Heartland Radio, we are committed to protecting your personal information and being transparent about what we do with it. We understand that your privacy is important to you and we want you to feel secure while enjoying the UK's only Irish and country music station.
1. Information We Collect: We may collect personal information such as your name, email address, and phone number when you contact the studio, enter competitions, or sign up for our newsletter. We also collect non-personal data through cookies to improve our website experience and analyze listener trends.
2. How We Use Your Information: Your information allows us to provide you with the services you request, notify you about changes to our station, and, where you have consented, send you promotional materials about upcoming events and Irish folk or country music news.
3. Data Storage and Retention: We take appropriate security measures to prevent unauthorized access, disclosure, or modification of your data. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
4. Your Rights: Under UK and EU data protection laws, you have the right to access, rectify, or erase your personal data. You can also object to our processing of your information or request that we restrict it. To exercise these rights, please contact our studio using the details provided on our contact page.
This Privacy Policy was last updated in 2024. We may update this policy from time to time, so please check back regularly to stay informed about how we are protecting your information.